This past weekend somethig incredible happened. Ohava was Reddited.
We had just launched our site two days before it happened. It was sometime in the early afternoon and I noticed a significant traffic spike via Google Analytics. Upon further examination, I learned someone had kindly submitted us and we were getting upvotes! This was the kind of luck we couldn't have expected. We were asking each other, "Did you submit us?". From there we had two of the most exciting days in recent history.
How it Happened
After launching our site, we made a decision to do some basic advertising. One of the avenues we chose was a simple facebook ad; stating that we made Linux computers and that we were offering 11.04% off with the coupon code NARWHAL in honor of the release of Ubuntu 11.04 Natty Narwhal. Somone (more on him later) saw the ad and decided to submit us to Reddit.
I am an avid redditor-in fact I should do less reddit and more Ohava-in this situation it worked out though. I saw the post and let the crowd know that I was the founder of Ohava. From there we engaged in the most satisfying customer outreach experience I have ever had. We learned what people want and we learned that the community was behind us. For that we are eternally grateful.
- Create value and put it in front of people - they will help you create more value.
- There is a demand internationally for Linux computers (we're working on getting it done).
- Specs, specs, specs. It really is what's on the inside that matters. Nerds like us, want to know exactly what's inside their machine.
- Server sizing - We got this one right. Nginx pulled through like a champ and let us reach 4000 people over two days.
- Pictures. It's worth a thousand words. We're going to get a photographer to take some photos ASAP.
- People want dedicated graphics, ARM processors, SSD (done), no windows key, and much more. We are going to listen to you. It might take some time but everything we were told is helping us be better.
- Reddit! is awesome - I knew this already, still it deserves saying.
We have a lot of work to do to be the kind of company you deserve. We're going to work tirelessly to make sure we respond to your feedback We have to get better at shipping, providing accurate infomation, and adapting our technology.
P4bz the OP is receiving a free OpenBook GO. We can't thank him enough (he doesn't work for us btw).
So, so long Reddit!, and thanks for all the upboats. See you soon.